Last updated: [August 29, 2016]
We respect your right to privacy. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the circumstances described in this Privacy Statement. In addition, your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information. The links below provide detailed information about our privacy practices:
- What is Personal Information?
- Collection of Personal Information
- Use of Personal Information by Tickets Direct
- Sharing of Personal Information
- Other Uses and Disclosures
- Protection of Personal and Credit Card Information
- Online Specifics
- Questions or Concerns
- Changes to this Statement
Personal information is information that identifies an individual or that can be reasonably associated with a specific person or entity, such as a name, contact information, Internet (IP) address and information about an individual's purchases and online shopping.
We collect the personal information that you provide us, such as when you:
- sign up for or renew your Tickets Direct account;
- register to use Tickets Direct or sign up for news or notifications of specials or other promotions on Costcotickets.com;
- contact us for any reason;
- participate in a survey or promotion; or
We may automatically collect some information when you visit our website, such as your computer's IP address and operating system, the site from which you linked to us, your site activity, the time and date of your visit, and your purchases. This information may be collected through the use of "cookies" and web beacons (see Online Specifics below). [NTD: Please insert a hyperlink.] We also receive information from third parties who help us correct our records and prevent fraud, and provide Customer Services or special promotions (see Customer Services below). [We may combine any of this information with the other personal information we maintain about you.
The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest and administer your account, including distribution of our own surveys and publications.
For example, we may:
- Alert you about event cancellations or time changes;
- Communicate customer opportunities and programs and
We share information in these circumstances:
We may provide to a third party information as necessary to fulfill an order you have placed with us. For example, we may provide your address to a shipper, and if you pay by a credit or debit card, your card number and sales transaction information are passed to the card processor and/or issuer (including their service providers such as fraud verification services). However, we others involved in the distribution chain only the information needed to provide you the products or services you order, and we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
Your browser will accept cookies and allow automatic collection of information unless you change the browser default settings. If cookies are disabled, the web site may not load properly. 2. Updating, Reviewing or Correcting Online Personal Information You may update, review or correct your online account information at any time by accessing your password-protected registration page via the "My Account" area of the Web site. You also may call us at 1-855-258-3217.
In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Tickets Direct, our Customers, our employees or the public.
Like most web sites, our servers log your IP address, the URL from which you accessed our site, your browser type, and the date and time of your purchases and other activities. We use this information for system administration, troubleshooting, fraud investigation and communications from Tickets Direct (only).
Finally, we use web beacons to determine when and how many times a page has been viewed. Again, we use this information for our own marketing purposes.
Your browser will accept cookies and allow automatic collection of information unless you change the browser default settings. If cookies are disabled, the web site may not load properly.
- Updating, Reviewing or Correcting Online Personal Information You may update, review or correct your online account information at any time by accessing your password-protected registration page via the "My Account" area of the Web site. You also may call us at 1-855-258-3217.
If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:
We may change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your Personal Information will be used. If we make a material change to how we use Personal Information and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.